$119 a month for Spiral’s 1G internet service, plus one-time cost of $576 and $288 for modem

“In mid-2017, Spiral begins construction on northern California’s first gigabit 100% fiber optic internet network right here in Nevada County. We are building in areas where cable internet is not available. We start in ‘Service Area A,’ which are the neighborhoods located along Highway 174 and Dog Bar Road. If your home or business is located outside this area, then you’ll want to let us know that you are interested. Start by clicking below, and we’ll let you know what area you are located within,” according to Spiral’s website.

“Spiral’s ‘Service Area A’ project area was funded by a $16.2M grant from the California Public Utilities Commission in December 2015. We spent the better part of 2016 preparing our environmental report. The network will be all-underground with fiber optic cable going all the way to the side of your home or business. View the Google Map at http://www.spiral.com/map

“We are offering 1 gigabit per second internet access; both downstream and upstream. Only 100% fiber optic networks can offer that kind of symmetrical speed. That is about 1,000 megabits per second. Easily a hundred times faster than your existing service. Your internet connection will just work.

“1 gigabit per second (symmetrical) home service is $119 per month. 1 gigabit per second (symmetrical) business service is $259 per month. Your agreement with Spiral will be month-to-month, so you can cancel at any time. And there will be no data caps, or charges for additional data use. It’s that simple.

“The total one-time cost will be $576, which can be spread out over a two-year period with $24 per month payments. Half of that is for internal setup and the other half for equipment.

We will bring the fiber optic cable (using micro-trenching) all the way to the side of your home or building at no cost to you. For home service, we are charging a $288 fee to run the fiber optic cable into your home and set up gigabit-capable internal wireless network. We will provide an estimate for setting this up in office buildings or business locations.

“The fiber optic modem (what we call an “optical network terminal” or “ONT”) will cost an additional $288. You then own the modem, which has a 2-year warranty, but no monthly equipment rental charges. If you have a large home or office, and want to extend the range on your wireless service, then we have other equipment you can purchase.”

Author: jeffpelline

Jeff Pelline is a veteran editor and award-winning journalist - in print and online. He is publisher of Sierra FoodWineArt magazine and its website SierraCulture.com. Jeff covered business and technology for The San Francisco Chronicle for 12 years, and he was a founding editor and Editor of CNET News for eight years, among other positions. Jeff has a bachelor's degree from UC Berkeley and a master's from Northwestern University. His hobbies include sailing, swimming, and trout fishing in the Sierra.

12 thoughts on “$119 a month for Spiral’s 1G internet service, plus one-time cost of $576 and $288 for modem”

  1. Being in Service Area A, I’m chomping at the bit. I didn’t see anything in this press release indicating exactly when we are likely to get service (except the reference to beginning in “mid 2017” … that sounds like now).

  2. Hi Don,
    Construction is set to begin in mid-2017. The first homes would come online as early as fall with the others in the year or so after that. I would encourage you to click on the link in this post to get the details about your neighborhood. Cheers,

  3. Yes, I saw the map at that link. I’ve been aware for more than a year that we are right in the center of Area A, the first area scheduled for deployment. I’ve also been in direct email contact with Nick Katzman, Neighborhood Coordinator at Spiral (cos@spiral.com) since last year. After seeing this new press release, I sent him another email just now asking if he can give me something more precise than “mid 2017.” Like i said, I’m chomping at the bit. 🙂

  4. When you first announced this you said that none of incorporated cities would be included. Now you are including the Shaw’s Hill and Brunswick areas of the City of Grass Valley. Why not all of Grass Valley, especially downtown. Why not Nevada City?

  5. It turns out that we live in what’s called a “Comcast Challenged” region: Comcast claims they serve us satisfactorily. Never mind the fact that when I first noticed a Comcast technician in my neighborhood and asked him about service, he told me that we live outside of their covered area, but since we are JUST outside it, he did a signal test and found he could hook us up. Our service has been spotty. When it works, it’s pretty good. So, CPUC won’t allow Spiral to deploy in the Comcast-challenged regions.

    Anyway, all we have to do is convince over 400 of our neighbors to make the same complaint we are making, then CPUC might relent and allow us to get fiber. That’s completely hopeless.

    I’ll just add this to the list of reasons for moving back to the coast.

    1. I was recently talking to someone in the Sierra Timberline, Youngs Carpet complex and they said they are in a Comcast challenged area even though Hills Flat has Comcast.Go figure.

  6. Maybe I got depressed too soon. I got this email from Nick Katzman this morning:


    I wouldn’t stress about it, we actually have a very positive outlook on the situation.

    If even half of those folks take the survey then we will be in great shape. The internet situation is desperate for a lot of folks in your area, and we are already getting a fantastic response.

    We have already mapped the entire Comcast challenged region and we know exactly where they do and do not provide service. We will take the information we gathered along with the responses we get from the residents to the CPUC in our attempt to get that area back.

    We have a great relationship with the CPUC and they really want our project to succeed. We are confident on this issue moving forward.

  7. This may be off-topic, but I wonder why internet is so expensive in California? In other countries, high speed internet access is usually about $20 per month–I’ve had personal experience with this in Thailand and Germany.

  8. It costs internet providers money to track you, and they (Comcast) had to donate $5000 to buy our local guy – Doug. So—–
    On March 28 our representative voted yes on SJ Res 34 -Repeal of an FCC rule barring internet providers from sharing data on customers’ activities.
    Doug LaMalfa- Term ends Jan.19 2019.

    1. Here’s the note I sent LaMalfa after that last vote:

      “The Honorable Doug LaMalfa
      Auburn District Office
      2399 Rickenbacker Way
      Auburn, CA 95602

      Dear Congressman LaMalfa:

      I see from data compiled by the National Institute on Money in State Politics (www.followthemoney.org) that you received $5000 from the telecom industry in the latest election cycle.
      I assume this is the minimum amount that was needed for you to sell out our privacy.
      Could you please post a price list for all your votes, so that we — your constituents — may have the opportunity to proactively outbid your usual buyers the next time an important issue like this arises?


      Don Pelton
      Grass Valley, CA 95945
      “Onward to 2018!”

      1. (whoops ,,, typos, extra characters and missing line feed were not in original … I managed to introduce those just now by skipping proofing before posting)

  9. You make a good point. Unfortunately, it most likely will fall on deaf ears until the electorate begins to actually oust party goons like LaMalfa who vote with no conscience. The 2018 election and especially 2020 are going to be crucial to our country’s future direction. If the conservatives/tea party are in control for the next census and redistricting process the resulting gerrymandering session will likely hand over the house to the Republicans on a permanent basis…..if it isn’t already.

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